BSBPEF502 Develop and use emotional intelligence

Learn how to manage and support the emotional intelligence and self-awareness of one’s own self and others whilst also enhancing your own professional relationships.

To complete the unit requirements safely and effectively, you must:

• Demonstrate emotional intelligence in relation to at least two different work tasks
• Promote the development of emotional intelligence in others on at least one occasion.

In the course of the above, the candidate must:

• Develop assessment criteria to assess personal emotional strengths and weaknesses
• Conduct an analysis to identify personal emotional triggers, incorporating feedback from others
• Analyse and document interactions with co-workers
• Develop and implement plans for responding to emotional expressions
• Apply techniques that promote flexibility in interactions with others and show consideration for the emotions of others.

On successful completion of this course, you will gain a nationally recognised Statement of Attainment from My CPE Pty Ltd (RTO ID 45717) and earn 8 CPE hours.

BSBPEF502 Develop and use emotional intelligence.

The Diploma qualifies individuals who apply integrated technical and theoretical concepts in a broad range of contexts to undertake advanced skilled or paraprofessional work and as a pathway for further learning. Graduates at this level will have specialised knowledge and skills for skilled/paraprofessional work and/or further learning and have technical and theoretical knowledge in a specific area or a broad field of work and learning.

Graduates at this level will have a broad range of cognitive, technical and communication skills to select and apply methods and technologies to:

• Analyse information to complete a range of activities
• Provide and transmit solutions to sometimes complex problems
• Transmit information and skills to others.

Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement and defined responsibility in known or changing contexts and within broad but established parameters and gain technical and theoretical knowledge and concepts, with depth in some areas within a field of work and learning.

Graduates of a Diploma will have:

• Cognitive and communication skills to identify, analyse, synthesise and act on information from a range of sources
• Cognitive, technical and communication skills to analyse, plan, design and evaluate approaches to unpredictable problems and/or management requirements
• Specialist technical and creative skills to express ideas and perspectives
• Communication skills to transfer knowledge and specialised skills to others and demonstrate understanding of knowledge.

Graduates of a Diploma will demonstrate the application of knowledge and skills:

• With depth in some areas of specialisation, in known or changing contexts
• To transfer and apply theoretical concepts and/or technical and/or creative skills in a range of situations
• With personal responsibility and autonomy in performing complex technical operations with responsibility for own outputs in relation to broad parameters for quantity and quality
• With initiative and judgement to organise the work of self and others and plan, coordinate and evaluate the work of teams within broad but generally well-defined parameters.

There are no formal requirements applicable to enrolling in the course. Applicants must; however, demonstrate they meet the requirements listed below:

• At least 18 years of age at the time of enrolment
• Access to a computer and internet connection
• Good language, literacy & numeracy skills.

The program is ideal for those who are:

• Registered as a BAS or Tax practitioner with the Tax Practitioners Board (TPB) and must maintain competence as part of their ongoing registration obligations
• Individuals who have chosen to improve their own skills
• Those requiring flexible learning
• Industry professionals aiming to formalise existing skills and knowledge through Recognition of Prior Learning (RPL)
• Who are fully experienced within this vocational area and are seeking formal recognition of their existing skills in accounting
• Persons who are seeking career advancement within any industry
• Workplace Trainers and Assessors who have industry experience within the sector wishing to train and assess in this vocational area
• Employees of organisations for whom business services training is provided
• People with disabilities or injuries requiring a change in career or those returning to the workplace.

Education Pathway
Further training pathways from this unit include, but are not limited to:

• Certificate IV in Accounting and Bookkeeping
• Diploma of Accounting
• Diploma of  Payroll Services
• Advanced Diploma of Accounting
• Diploma of Leadership and Management
• Certificate IV in Leadership and Management.

RPL is the process of recognising the experience and skills that a person has acquired throughout their career. The principles of RPL will be applied at all stages of your program. If existing competence is evident, it will be recognised and applied to expedite the completion of your program.

You will be provided an opportunity to request RPL during your interview with your Assessor; however, RPL can be requested at any stage.

Online study offers complete flexibility affording students the ability to study anytime and anywhere that suits their schedule. The team of educators at My CPE are committed to supporting you through your chosen program and are keen to help you succeed. All students have unlimited online access to their allocated Assessor during business hours. There are no requirements to attend any classes during this program.

If throughout your program you need assistance on study-related matters or student support-related matters, you can contact our office via your e-Learning portal. Our dedicated team are available to assist with any questions you may have in relation to:

• How to enrol in a course
• Payment options
• Terms and conditions
• Course curriculum
• RPL process
• Assessment processes
• Extensions and applicable fees
• Administration queries.

Assessments are structured to include a variety of styles to cater for the learning needs of a broad range of students and provide you with the best opportunity for success. Assessments are completed using a variety of methods and are submitted via our online student portal.

Assessment methods may include any combination of:

• Multiple choice questions
• Case Studies
• Written assessment tasks
• Practical tasks / Reports / Discussion
• Workplace simulations.

The unit is an investment in your future, and there are many factors to consider prior to enrolling in any program. Please book a consultation with one of our experienced consultants if you need guidance.